Virtual Service Attendant
Turn Missed Messages Into Booked Appointments
The FOM Virtual Service Attendant responds in real time to service notifications and requests — setting appointments, de-escalating issues, and syncing directly with your scheduler.
What It Handles:
- Sets service appointments through your DMS
- Real-time chat via Microsoft Teams
- De-escalation funneling for frustrated customers
- Includes up to 250 service minutes/month
Why Dealers Use It:
No more missed calls. No more chasing voicemails. Just booked appointments and better customer experiences.